FAQ

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  • What is private pay?

    Private pay is home health care provided by our agency, paid either out of pocket or through private health insurance. There is no supplement from a government program.

  • How much is it per hour for private pay services?

    Please call (314) 381-0321 for private pay services or hourly pay.

  • Do I pay anything up front for private pay?

    Yes. There is escrow at the time of signing the private pay healthcare agreement. It’s a 2-week escrow required before the start of services.

  • Do home health aides work holidays?

    Yes, they work holidays.

    Recognized holidays are New Year’s Day, Dr. Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and Juneteenth.

  • Can I choose my aide?

    We will do a meet and greet with your eligible healthcare provider. If you feel your current aide isn’t a good fit at any time, you can request a change of aide by contacting (314) 381-0321.

  • Do we accept insurance?

    Yes, we accept Medicaid. We also accept privately purchased healthcare insurance. Angels Care Home Health Services will accept any private pay insurance coverage as long as they meet eligibility requirements. Example “Bankers Life Insurance Company.”

  • What is the cancellation policy for a private pay health agreement?

    We need a 30-day notice before cancellation.

  • What is respite care in the home health industry?

    Everyone needs a break. Respite care provides caregivers temporary relief while their loved one continues to receive care in a safe environment from an Angels Care Home Health Services caregiver. Using respite services can support and strengthen your ability to be a caregiver during times of caregiver "burnout."

  • What is advanced respite care?

    When a client is bed bound and requires specialized care such as: turning and positioning, assistance with mechanical transfer equipment, and assistance with elimination.

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